Covid-19 Confident

1. BEFORE / ON ARRIVAL

• Immediately prior to your stay we send, via email, your Registration Form.  This should be returned before your Arrival.
• We disinfect all keys to deliver them in complete safety.
• We wear masks and implement physical distancing.
• On arrival we take your temperature.
• Once you have arrived we will request Identification Information required by the Guardia Civil. This is a legal requirement.

2. IN THE ROOM(S)

• We wash bedding and towels at minimum of 60^o.
• During the cleaning of your room, we remove the laundry after the room has been aired for at least 4 hours.
• We have removed the majority of decorative elements (cushions, table coverings) as a sanitation measure.
• We clean, and then disinfect the surfaces, furniture and all the elements of the room and bathroom with highly sanitized products.
• The room is continually ventilated before, during and after the cleaning process of the room(s).
• If stay is 3 nights or less, there will be no housekeeping undertaken in the room(s).  So please, if you have any rubbish, please ensure it is placed in the bin.  Just a reminder that food should not be eaten in the room.

3. IN HALLWAYS & LIVING ROOM

• We carry out a continuous sanitation of the elements, devices, surfaces and furniture that may be in contact with our guests.
• We have the following protection elements for our guests:
  • Disinfecting gel.
  • Hygienic masks.
  • Disposable gloves

(These elements may be subject to additional charge)

• We implement physical distancing

4. BREAKFAST

• Each evening you will be sent, via email, a form to complete requesting your breakfast choices. This should be submitted before 23:00.
• All crockery, cutlery & glassware is washed at high temperature in a dishwasher.
• We carry out continuous cleaning of surfaces and furniture that may be in contact with our guests.

5. HYGIENE

• Hand hygiene is considered one of the most effective measures to prevent the spread of germs and prevent COVID-19 infection.
• We recommend guests to do frequent hand washing with soap and water.
• There are disinfecting gels available in the entrance hallway for use when entering & leaving the house, as well as on the unit on the 1^st floor.

6. PREVENTION

• We use protective elements such as gloves and masks when greeting guests and serving breakfast.
• Currently, the wearing of masks is COMPULSORY in Spain. This does not apply when you are eating or drinking in bars, restaurants etc. 
• We have, thus far, had very few cases of Covid19 in Hinojares, we ask that to keep it that way; you must wear your mask whenever you are outside.
• Cover your mouth with your elbow when coughing or sneezing, or use disposable tissues. 

7. PRIVATE AREAS OF THE HOUSE

• We have applied the same reinforcement in hygiene and safety measures.